Chief Learning Officer has just posted a very helpful article, Targeting Employee Education for Digital Natives:
The new generation of students entering the workforce has grown up with information and communication technology as an integral part of their everyday lives. Today’s leaders have to learn to communicate in the language and style of these students and understand that they’re digitally native. Growing up in a world dominated by the Web, many of today’s newest employees were born after the introduction of the microcomputer, are more comfortable using a keyboard than writing in a notebook and more content when reading from a computer screen than from printed documents.
Among the people interviewed on this topic were Heidi Gautschi and I, co-editors of Dancing With Digital Natives. However this article also provides a really nice example from Sodexo that I’d not heard before, which includes some excellent insights and ROI evaluation from company representatives.